HELP CENTER

Most custom orders can be cancelled before you approve the mockup. If we have already incurred costs specifically for your order, such as purchasing special-order blank products or materials, those costs may be deducted from your refund. Contact us as soon as possible at info@harlequinbydesign.com or text (562) 327-9454 so we can review your order and explain any applicable costs.

Email info@harlequinbydesign.com or text (562) 327-9454. You can send a text at any time to ask about a product, your artwork, the current production queue or an existing order. Please include your order number if you have one.

Yes. We offer free standard shipping on domestic U.S. orders over $25. Available shipping options and charges are shown at checkout. Production typically takes 3–7 business days after mockup approval; shipping transit time is additional. For a specific deadline, text (562) 327-9454 before ordering.